Application Outsourcing lets customers take advantage of ARGO’s technical and business expertise during ongoing system maintenance lifecycles. Outsourcing services include business functional planning and design, architecture planning, technical design, testing, development, training, and deployment-related activities. Benefits include:

  • Release Planning Leverages ARGO’s combined industry experience and application knowledge of functional and technical best practices to align with your strategic roadmap and define the scope of the release, the approach and timing, and measurable success criteria.
  • Release Delivery Experienced project professionals facilitate the gathering of detailed requirements, drafting of detailed specifications, and development/configuration tasks for ARGO solution modifications.
  • Proven Process Framework – ARGO employs a proven framework for management and business process monitoring of solutions. This ensures continued strategic alignment and identifies solution, training, and process improvement opportunities.

Manage Staff More Effectively during Release Upgrades

ARGO’s skill sets and experts are available to secure high-quality solutions and adapt staffing needs to each ongoing scheduled release. Our experience with complex, end-to-end processes ensures best-practice solutions for business and technical objectives.

Reduce Upgrade Impact with Enhanced Production Support

Our experts help rapidly diagnose and address production issues using a dedicated team of project management, technical lead, and developers. Business and technical resources augment this team as needed with:

Project Managers Technical Service Engineers
Application Testers Line of Business Subject Matter Experts (SMEs)
Business System Analysts Core Technology SMEs
Solution Architects

Manage Budget Proactively

This service allows customers to delegate application maintenance to ARGO, typically on a 3–5 year arrangement, providing budget control, enhanced production support, and a continual solution roadmap for version release upgrade planning. Such services complement ARGO’s Early Detection Monitoring Service operational reliability monitoring and Compliance support programs.