Quantifying the value of a technology investment requires a comprehensive process that analyzes initial solution and equipment investments, the break-even point, and the point at which benefits added exceed initial costs and value is realized. Cost benefit analysis (CBA) services provide assistance building the business case for implementing ARGO software.
Our experts partner with your organization to collect specific information and aggregate it with validated ARGO customer and industry data to create a customized cost benefit model. The analysis includes best-case, most likely case, and worst-case scenarios providing detailed inputs to your business case creation. We create a tailored plan ensuring that unique business objectives are evaluated including revenue expansion, overhead reduction, and cost reduction models. The CBA services quantify value opportunities in the following lines of business:
Synergies created with Teller Payments, Cash Inventory Optimization, and Workforce Management solutions result in significant operational and staffing efficiency improvements that reduce costs and increase benefits.
The CBA process details reductions in cash inventory costs, transportation costs, front- and back-office staffing costs, supply costs, write-offs, and fraud losses. The analysis also includes benefits due to accelerated clearing and funds availability.
Revenue-side benefits include increased close rates, more effective and consistent cross-sales efforts, and a greater capacity to deploy toward additional volumes above the current level. Cost-reduction and employee efficiency benefits include reduced turn-times, reduced ramp up and training time, and increased automation of employee processing rules, credit policy, and compliance evaluations. Solution employee-support tools decrease vertical content knowledge, reducing incoming employee salary levels.
Sales & Service
Increasing marketing effectiveness, expanding customer relationships, and improving productivity lead to quantifiable benefits that allow financial institutions to:
Leverage marketing data to increase marketing effectiveness and deepen customer relationships.
Expand customer relationships through profit preservation from an automated customer onboarding program; wallet share expansion from an ongoing contact management program; profit from a service-to-sales conversion; and increased profits from improved referral processes and automation.
Improve productivity by reducing time spent in data re-keying events. Work smarter by prioritizing customer relationships (work on the most urgent or value-enhancing relationships first via marketing list, customer value indicator, or profitability). Support the ability to rapidly respond to customer wants and needs, and communicate that information across multiple lines of business. Enhance tracking and reporting to enable managers to educate, support, and reward those who best reflect the goals and values of the sales organization. Lower employee training costs that drive consistency in performance.