The Software Application Support Analyst position is a 2nd level support position that works with ARGO customer’s technical teams and internal ARGO implementation/development  teams to answer questions and solve problems associated with the development, implementation and use of ARGO products in Development, QA, Training and Production environments.  Tickets are submitted by ARGO customers and the ARGO Support Analyst works the ticket until resolution. This requires advanced debugging and troubleshooting skills.