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Resources
Financial Services | Fraud & AML | Risk and Fraud

Virtually Eliminating Check Fraud – a Business Case

Learn how automation helps detect and prevent up to 95% of fraud while reducing fraud analyst review load.

Resources
Financial Services | Customer Delivery | Customer Experience | Fulfillment | Omni-Channel Delivery | Retail Lending | Business Lending

Accelerate the Move to Paperless and e-Signatures – a Business Case

Learn how ARGO implemented a start to finish integrated electronic experience for the customer and from the front office to the back office.

Resources
Financial Services | Lending | Retail Lending

Retail Lending Business Case

Read how a nationwide lending organization saved millions of dollars monthly with expanded technology.

Resources
Financial Services | Risk and Fraud | Treasury Services

Detect, Protect, and Grow Revenue

A west coast financial institution wanted to provide its corporate banking clients with better protection against check fraud. Read how ARGO SAND helped them achieve their objectives.

Resources
Financial Services | Customer Delivery | Fulfillment | Omni-Channel Delivery

Acquisition and Fulfillment in an Omni Ecosystem

Learn how to be competitive through Omni-channel delivery. Extend your acquisition strategy, improve customer experience, streamline your fulfillment process, and reduce risk across all stages of the customer journey.

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Customer Engagement

Actively Listening to Customer Needs

How can you “listen” to customers through digital channels? In this article, we talk about how to interpret digital behavior, ask the right questions, and help your customers meet their...

Resources
Financial Services | About ARGO

An Introduction to ARGO

With over 40 years of experience, ARGO shaped best practices around mission-critical business areas. We are driven by our mission: To provide financial services and healthcare customers with best business...

Resources
Financial Services | Fulfillment | Lending | Retail Lending | Recent Insights

Automating Consumer Lending Across Omni Delivery Channels

Customers expect convenient access and simplicity when attempting to complete a loan application – online, staff assisted, or a blend of both. They expect an Omni-channel experience. Learn how to...

Resources
Financial Services | Omni-Channel Delivery | Acquisition

Creating Revenue through Customer Acquisition and Relationship Expansion

Customers expect the flexibility and convenience of an Omni-channel environment. In this article, we talk about how you can expand revenue through a new acquisition strategy.

Resources
Financial Services | About ARGO | Operational Reliability

Customer Support Capability

We improved on the traditional help desk model by monitoring performance trends and over operational KPIs to predict and prevent most issues and outages before impacting users. Learn about how...

Resources
Financial Services | Omni-Channel Delivery | Role of the Banker | Service

Getting Service Right in Omni-Channel Delivery

Executed well, service events provide loyalty and growth building for the institution. Done poorly, service encounters increase attrition risk. In this interview, we discuss how your institution can meet customer...

Resources
Financial Services | Fulfillment | Lending | Business Lending

Growing Revenue Through Business Lending

Business lending accounts for more than 30 percent of the nation’s bank loan portfolios, but the supporting lending processes at most banks are still heavily manual. In this interview, we...

Resources
Financial Services | About ARGO | Healthcare

History of Being A Disruptor

ARGO has been disruptive with our financial services and healthcare solutions, leapfrogging the industry. Read more about our innovation strength, stellar balance sheet, and industry content leadership. We deliver proven...

Resources
Financial Services | Customer Delivery | Customer Experience | Omni-Channel Delivery

Expanding Your “Customer-Centric” Engagement

How can software help an institution be customer-centric? We have identified seven areas where we can link customer centricity to business performance. Read more in this interview with David Engebos,...

Resources
Financial Services | Omni-Channel Delivery | Acquisition

Improving Customer Acquisition through Intelligent Lead Generation

Consumers want you to understand their needs and provide personalized engagement – whether they interact face-to-face or through digital channels. In this article, we talk about how intelligent lead generation...

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Customer Engagement

Improving Customer Needs Leadership

A successful customer needs strategy depends on the ability to listen and respond. In this article, we discuss how embedded “listening posts” help you detect, measure, and respond with efficient...

Resources
Financial Services | Omni-Channel Delivery | Acquisition | Role of the Banker | Sales Management

Improving Sales and Sales Performance Management

Sales and sales performance management supports the bank’s growth objectives by giving staff the tools they need to convert leads. Learn how to track contacts and referrals, manage goals, and...

Resources
Financial Services | Customer Experience | Omni-Channel Delivery

Increasing Market Competitiveness through Customer Experience

Customer Experience (CX) is the perception that customers have of their interactions with an organization. Learn how you can deliver great CX to improve your competitive advantage in the marketplace.

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Customer Engagement

Listening to the Voice of the Customer

A closed feedback loop ensures your customers are heard. Learn how you can achieve a customer-centric model through a Voice of the Customer program.

Resources
Financial Services | Fraud & AML | Risk and Fraud

Maximizing Operational Efficiency in Fraud Prevention

In a traditional environment, reducing fraud loss requires increasing the load on your fraud analysts. In this article, we show you how you can improve accuracy while improving efficiency through...

Resources
Financial Services | Customer Delivery | Customer Experience | Omni-Channel Delivery

Meeting the Specialized Needs of Business Customers

How do the needs of your business customers differ from your consumers? Business customers range in size and structure, requiring more complex processing, needs handling, fulfillment and credit options, and...

Resources
Financial Services | Risk and Fraud | Lending | Retail Lending

Mitigating Credit and Compliance Risk through Automation

Financial institutions can use automation to gain a competitive advantage by mitigating credit risk in an Omni-channel world. Learn how automation can strengthen compliance, reduce risk and cost, and improve...

Resources
Financial Services | Customer Delivery | Omni-Channel Delivery

Modernizing Your Customer Delivery Model

A modern customer delivery strategy meets customers where they are in their journey. Read about the key pillars for updating your business model to expand revenue, improve efficiency, and compete...

Resources
Financial Services | Fraud & AML | Risk and Fraud

Mitigating OTC Fraud in Real Time

According to a recent ABA Deposit Account Fraud Survey Report, 49 percent of fraud occurs in over-the-counter (OTC) transactions. Learn how you can mitigate fraud in real time – without...

Resources
Financial Services | Fraud & AML | Risk and Fraud

Fraud & AML Overview

New technology can improve fraud detection accuracy and improve staff efficiency. In this article, we discuss our cross-channel, multi-fund solution to combat fraud and reduce loss and cost.

Resources
Financial Services | Fraud & AML | Risk and Fraud | Analytics

Role of Analytics in Fraud Prevention

Increased accuracy in fraud detection has a direct impact on the cost of running a fraud prevention department. Read about the five structural pillars that resulted in doubling fraud detection...

Resources
Financial Services | Fulfillment | Omni-Channel Delivery | Retail Lending

Omni-Channel Fulfillment

In this article, we discuss how you can simplify self-service, integrate staff assistance, and reduce abandonment. We help you empower your customers across channels to increase fulfillment success.

Resources
Financial Services | Customer Delivery | Customer Experience | Omni-Channel Delivery | Sales Management

Optimizing Performance Through Management Insight

Management insight helps you measure performance and predict future success. In this article, we discuss how we’ve embedded performance metrics to help you improve outcomes across functional areas of our...

Resources
Financial Services | Fulfillment | Lending | Retail Lending

Originating Loans at the Point of Sale

This article describes the third-party lending opportunity at the point of sale.

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Customer Engagement

Proactively Meeting Customer Needs

Translate learned customer needs into action. This article talks about how you can deploy timely and relevant campaigns, avoid SLA slippage with workflow routing, and respond to events that may...

Resources
Financial Services | Risk and Fraud | Omni-Channel Delivery

Reducing Risk in an Omni-channel Delivery Environment

The damage caused to an institution’s brand and reputation as a result of failure to mitigate risk can be swift and devastating. This article discusses how technology can equip your...

Resources
Financial Services | Omni-Channel Delivery | Acquisition | Customer Engagement | Sales Management

Reimagining Campaigns

Campaigns are a vital part of your institution’s strategy to meet customer needs and expand relationships. In this article, we discuss the six components of a successful campaign framework.

Resources
Financial Services | Customer Delivery | Omni-Channel Delivery | Analytics

Role of Analytics and Decisioning in Digital Delivery

The value of analytics lies in the ability to rank opportunities based on the probability of success. This article looks at nine areas where analytics can drive high-value results.

Resources
Financial Services | Customer Delivery | Omni-Channel Delivery | Role of the Banker

Role of the Banker in an Omni Delivery Environment

Many branches have seen a decline in foot traffic and a shift in customer requests. Consumers still value the local branch for face-to-face engagement, but they increasingly use it for...

Resources
Financial Services | Risk and Fraud | Treasury Services

Protecting Business Customers from Fraud

Businesses are looking for ways to expand the use of traditional positive pay for commercial checks and electronic payments. In this article, we share how banks can bridge the gap...

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Customer Engagement

Staying Customer Connected

An institution can positively impact engagement by showing an understanding of the customer and their needs. This can be challenging in an Omni-channel world. In this article, we share how...

Resources
Financial Services | Omni-Channel Delivery | Acquisition

Strengthening Relationships through a Digital Personal Financial Planner

Read this article to learn how you can drive value and ongoing bank engagement with a consumer-facing financial planning tool.

Resources
Financial Services | Risk and Fraud | Fulfillment | Role of the Banker | Teller Payments Fraud

Teller Strategy in Today’s World

From top 10 to regional, major retail banks tell us they share five primary challenges regarding their teller strategy. Read about how we address the challenges of efficiency, fraud, compliance,...

Resources
Financial Services | Omni-Channel Delivery | About ARGO

Technology Infrastructure Supporting Our Omni-Channel Solution

With financial services product offerings largely commoditized, it’s hard to compete with products alone. Our technology infrastructure helps you meet market challenges. In this article, we discuss how you can...

Resources
Financial Services | Fraud & AML | Risk and Fraud

Projecting ROI Lift with OASIS Fraud Detection

This article quantifies the results from a recent study contrasting legacy systems with OASIS and the associated ROI lift our customers can expect.

Resources
Financial Services | Risk and Fraud | Omni-Channel Delivery | Lending | Retail Lending | Business Lending

Credit Risk Management Brief

Describes a consistent approach to automated credit decisioning across channels allowing financial institutions to increase efficiencies, eliminate bias, mitigate credit risk, strengthen customer engagement, and increase revenue.

Resources
Financial Services | Omni-Channel Delivery | Acquisition

Connects Lead Generation

Expand the customer lead pipeline based on detected needs and interests, driving marketing relevance and effectiveness. Download this solution brief to learn more.

Resources
Financial Services | Fulfillment | Omni-Channel Delivery

Connects Omni Fulfillment

Omni-channel fulfillment for deposits and loans enables a frictionless process to meet customer needs while optimizing operational efficiency. Learn more in this solution brief.

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Customer Engagement

Connects Customer Engagement

Highly relevant cross-channel customer engagement early in the customer journey improves the customer experience with blended digital economy and human touch. Download this solution brief to learn more.

Resources
Financial Services | Omni-Channel Delivery

Customer Data Platform

Download the Connects Customer Data Platform solution brief to explore how data-driven insight enhances the customer experience and expands banker knowledge about client needs and interactions.

Resources
Financial Services | Risk and Fraud | Omni-Channel Delivery

Customer Authentication and Fraud Prevention Solution

Download the Connects Customer Authentication and Fraud Prevention solution brief to explore how ARGO can help your organization improve customer authentication and fraud prevention strategies.

Resources
Financial Services | Omni-Channel Delivery | Acquisition

Accumulator – Personal Financial Planner

Personal financial planning empowers your customers with tools and education for financial well-being, which then creates a rich source of data to support customer acquisition and retention. Download this solution...

Resources
Financial Services | Omni-Channel Delivery | Role of the Banker

Connects Contact Center

Download our solution brief to learn more about ARGO’s integrated desktop solution that spans all channels and lines of business, and consolidates customer information, converting the traditional contact center into...

Resources
Financial Services | Omni-Channel Delivery | Role of the Banker | Service

Connects Service

Service delivery empowers staff with real-time one-and-done capabilities to delight customers. Track and manage workflow base transactions for quality and consistency. Download the solution brief to learn more.

Resources
Financial Services | Omni-Channel Delivery | Role of the Banker | Sales Management

Connects Sales and Sales Management

Sales performance management optimizes customer acquisition and relationship expansion success for front-line staff. Download the solution brief to learn more.

Resources
Financial Services | Customer Delivery | Fulfillment | Omni-Channel Delivery | Acquisition

Connects

Download the Connects solution brief to learn how to extend your customer acquisition strategy, improve customer experience, streamline your fulfillment process, and more across all stages of the customer journey.

Resources
Financial Services | Customer Delivery | Customer Experience | Fulfillment | Omni-Channel Delivery | Lending

Paperless Processing

Paperless processing and eSignature improve customer experience and reduce cost. Download this solution brief to learn more.

Resources
Financial Services | Lending | Retail Lending

Retail Lending Solution

Increase revenue, productivity, efficiency, governance, and customer satisfaction, all while originating consumer, business, real estate, and third-party loans.

Resources
Financial Services | Risk and Fraud | Fulfillment | Role of the Banker | Teller Payments Fraud

Teller Payments Fraud

Download our Teller Payments solution brief to learn how ARGO solutions and services for Teller Payments, Fraud & AML Monitoring, and Early Detection Monitoring can support your organization’s fraud prevention...

Resources
Financial Services | Fraud & AML | Risk and Fraud

OASIS Transaction Analysis

ARGO OASIS™ (Optimized Assessment of Suspicious Items) Transaction Analysis solution enables institutions to identify, flag, and review unusual activities and suspicious items.

Resources
Financial Services | Fraud & AML | Risk and Fraud

OASIS Signature Verification

Download the OASIS Automated Signature Verification solution brief to learn how ARGO’s software can help your institution improve verification and detect signature forgery for personal and business accounts.

Resources
Financial Services | Fraud & AML | Risk and Fraud

OASIS Check Stock Validation

Download the OASIS Check Stock Validation solution brief to learn how automation can reduce loss, increase spead and accuracy, reduce manual verifications, and decrease false positives through digital check image...

Resources
Financial Services | Fraud & AML | Risk and Fraud

OASIS AML

With comprehensive case management capabilities and a single, integrated workflow, ARGO OASIS™ (Optimized Assessment of Suspicious Items) AML helps protect financial institutions from money laundering, terrorist financing activities, regulatory risks,...

Resources
Financial Services | Risk and Fraud | Treasury Services

SAND

The SAND (Self-Authenticated Negotiable Documents) platform provides an integrated suite of treasury management applications, including positive pay, account reconciliation, teller validation, and remote official check printing

Video
Financial Services | Customer Delivery | Omni-Channel Delivery

Transforming a Customer Delivery Business Model in a Digital Economy

ARGO Connects helps financial institutions expand Omni delivery, drive personalized and relevant engagement, increase customer acquisition, use staff more efficiently, and reduce risk.

Video
Financial Services | Omni-Channel Delivery | Acquisition

Improving Customer Acquisition

Omni-channel strategies to acquire customers and expand relationships have tremendous potential to appeal to both consumer and business prospects. Listen to how you can increase success by getting the strategy...

Video
Financial Services | Customer Experience | Omni-Channel Delivery

Elevating Customer Experience

How do you design and deliver an exceptional experience that exceeds changing customer expectations? Our CXPA-certified customer experience professional with decades of experience in financial services will share her observed...

Video
Financial Services | Fulfillment | Omni-Channel Delivery

Omni Fulfillment

How can you delight customers and meet their expectations from anywhere at any time with a frictionless fulfillment experience? What does it take to rapidly retarget applications abandoned in digital...

Video
Financial Services | Risk and Fraud | Fulfillment | Role of the Banker | Teller Payments Fraud

Preventing Teller Payments Fraud

From Top 10 to Regional, financial institutions share the same primary challenges regarding their teller solutions. Learn how to stop worrying about your teller challenges and start building on your...

Video
Financial Services | Fraud & AML | Risk and Fraud

Expanding Fraud Capabilities

We are changing the game in fraud prevention, providing our customers with hard financial benefits. See how we are expanding fraud capabilities to reduce fraud loss, staff cost, solution operating...

Video
Financial Services | Healthcare | Operational Reliability

2023 Operational Reliability Results

Our customers expect operational excellence with improved predictability, proactive issue prevention, responsive support, and better recovery in the event of an issue. Learn more about our results in this short...

Resources
Financial Services | Healthcare | Analytics

Using Analytical Software to Create Better Business Outcomes

Learn about our five analytics framework components, including detection, predictive analytics, KPI management insight, process management, and decisioning.

Resources
Financial Services | Risk and Fraud | Omni-Channel Delivery

Customer Authentication and Fraud Prevention

This white paper discusses the six elements essential to a comprehensive fraud prevention strategy, including customer authentication, fraud verification, compliance, data quality, risk assessment, and customer knowledge.

Resources
Financial Services | Omni-Channel Delivery | Analytics

Automate Your Workflow

This white paper discusses many of the ways an automated workflow can improve operational efficiency through routing, business agility, SLA transparency, and audit trails.

Resources
Financial Services | Lending | Retail Lending

Automated Credit Underwriting Analysis and Processing

This white paper enumerates the features and benefits of an automated underwriting process and outlines an implementation strategy.

Resources
Financial Services | Healthcare | Analytics

Improve Decision Outcomes

This white paper describes ARGO’s decision support software  used in customer-facing engagements related to decisions, communication responses, risk detection, and more.

Resources
Financial Services | Fulfillment | Omni-Channel Delivery

Ensuring Digital Fulfillment Strategy Performance

This white paper will provide a solid base of research and big-picture thinking for organizations looking to move forward with an effective strategy to engage and retain customers.

Resources
Financial Services | Fraud & AML | Risk and Fraud | Analytics

Stopping Fraud with Predictive Analytics

ARGO’s research has found that traditional, rules-based fraud detection is limiting because rules overlap, and systems only act on situations defined in advance. With the help of predictive algorithms, FIs...

News
Financial Services | About ARGO

ARGO Named a 2021 Top 100 FinTech Provider by IDC Financial Insights

ARGO has been named as a Top 100 FinTech Provider in the 2021 IDC FinTech Rankings, the most comprehensive vendor ranking for the financial services industry.

News
Financial Services | Fraud & AML | Risk and Fraud | About ARGO

Israel Discount Bank of New York Implements ARGO’s Anti-Fraud Solutions Suite

ARGO announced Israel Discount Bank of New York (IDB Bank), a financial institution that offers personal, commercial, and private banking services, has enhanced its security posture through the implementation of ARGO’s full...

News
Financial Services | Omni-Channel Delivery | Lending | About ARGO | Teller Payments Fraud

ARGO Enhances Dollar Bank’s Customer Experience with its Retail Banking Solutions

ARGO announced that through their suite of retail banking technology, customers of Pittsburgh-based Dollar Bank will have a secure, seamless customer experience across all delivery channels.

Video
Financial Services | Lending | Retail Lending

Lending in a Digital World

Customers expect convenient access and simplicity when attempting to complete a loan application – online, staff assisted, or a blend of both. They expect an Omni-channel experience. Learn how to...

News
Financial Services | Fraud & AML | Risk and Fraud | About ARGO

ARGO OASIS™ Wins FinXTech Award for Best Solution for Protecting the Bank

ARGO announced that its full anti-fraud solution suite, OASIS (Optimized Assessment of Suspicious Items), was recognized by Bank Director’s 2020 Best of FinXTech Awards as the Best Solution for Protecting the Bank.

News
Financial Services | Risk and Fraud | About ARGO | Teller Payments Fraud

International Bank of Commerce Enhances Retail Banking Experience with ARGO Technology

ARGO announced Laredo, Texas-based International Bank of Commerce (“IBC Bank”), selected its products to enhance the financial institution’s retail banking experience by streamlining operations, protecting customers against fraud and further cultivating customer...

News
Financial Services | Fraud & AML | Customer Experience | Omni-Channel Delivery | About ARGO | Teller Payments Fraud

First National Bank Demonstrates Commitment to Customer Experience, Security

ARGO announced that Pittsburgh, PA-based First National Bank, the largest subsidiary of F.N.B. Corporation (NYSE: FNB), has selected its suite of retail banking technology to support a secure, convenient, seamless customer...

News
Financial Services | Acquisition | Role of the Banker

A Six-Pillar Campaign Strategy to Help Financial Institutions Achieve Quantifiable Results in a Digital Era

A successful campaign framework includes six key components, including message relevance, target audience selection, distribution options, and more.

News
Financial Services | Customer Delivery

ABA Bank Marketing, ‘Maximizing the ROI of Digital Initiatives’

New research from BAI reveals that 30 percent of new accounts are now opened without ever visiting a branch.

Resources
Financial Services | Risk and Fraud | Customer Delivery

Banking Exchange, ‘Fighting Fraud Through A Customer-Centric Lens’

As bankers arm themselves against fraudulent actors, they have a powerful – yet underutilized – tool at their disposal: machine learning data analytics.

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Recent Insights

Driving Customer Experience in Financial Services

Key takeaways from a recent Financial Brand Forum conference and a three-step strategy model for affecting CX outcomes.

Resources
Financial Services | Healthcare | Operational Reliability

2023 Operational Reliability Results | EDMS

Early Detection Monitoring Services (EDMS) protect mission-critical operations, detecting and addressing issues before they affect application performance. ARGO’s latest Operational Reliability Results Report features the customer impact of EDMS in...

Video
Financial Services | Omni-Channel Delivery | Acquisition | Role of the Banker | Sales Management

Elevating Sales Success

Sales and sales performance management tools increase performance by empowering staff to identify, manage, and track opportunities from point of detection through close fulfillment. Watch this short video to learn...

Resources
Financial Services | Customer Experience | Omni-Channel Delivery

Importance of CX for Your Customer Delivery Strategy

Designing great customer experience into solutions provides a competitive advantage, especially in sectors with commoditized products.

News
Financial Services | Customer Delivery | Customer Experience | Omni-Channel Delivery | Lending | Acquisition | Service | Customer Engagement | Sales Management

ARGO Drives Customer Engagement Transformation for Financial Institutions

ARGO Connects enables financial institutions to implement an automated, Omni-channel, customer-centric delivery business model that enhances the entire consumer digital experience. Leveraging consumer lifetime value information, the system expands customer journey touchpoints,...

News
Financial Services | Fraud & AML | Risk and Fraud | About ARGO | Analytics

ARGO’s OASIS Fraud Prevention Solutions Suite Implemented in More Than 400 Institutions Nationwide

OASIS analyzes images and characteristics of the account, entity, conductor, and channel, allowing institutions to detect more fraud by lowering analysis thresholds. With OASIS, financial institutions see a significant lift...

News
Financial Services | Fraud & AML | Risk and Fraud | Recent Insights

A Tactical Approach to Check Fraud Will Not Work – BAI Article

Security can be bolstered by an automated solution that combines transaction analysis, check stock validation, and signature verification.

Video
Financial Services | Omni-Channel Delivery | Role of the Banker

Expanding Role of the Branch

The role of the branch has evolved in an Omni-channel world. How can the institution meet needs and develop relationships while maximizing efficiency across channels?

Resources
Financial Services | Fraud & AML | Risk and Fraud

OASIS Alterations Detection

ARGO OASIS™ (Optimized Assessment of Suspicious Items) Alterations Detection uses AI to detect and prevent check alteration fraud.

Resources
Financial Services | Customer Delivery | Omni-Channel Delivery | Recent Insights

Defining “Digital” as a Strategic Competitive Advantage

Strategic definitions place “digital” as a competitive differentiator engaging consumers early in the customer journey, providing a market advantage by detecting needs, advising on financial planning, servicing customers in their...

Video
Financial Services | Risk and Fraud | Omni-Channel Delivery

Risk Mitigation

Evolving strategies expand reach, increase acquisition, and enhance the customer’s experience. Institutions must also deal with the increased risks that are part of growth. Automation can detect, quantify, and adjudicate...

Compliance Bulletin
Financial Services | Compliance

Compliance Support Bulletin – July 2023

Topics of interest include Quality Control Standards for Automated Valuation Models, Appraisals and Evaluations, and more.

Video
Financial Services | Fulfillment | Omni-Channel Delivery | Role of the Banker | Service

Delivering Service Excellence

Watch this short video to learn more about improving service delivery by empowering customers with self-service options, preventing SLA slippage, simplifying staff access, and proactively validating customer satisfaction in an...

Compliance Bulletin
Financial Services | Compliance

Compliance Support Bulletin – October 2023

Topics of interest include Supreme Court Accepts Certiorari, FinCEN Alert on “Pig Butchering” Crypto Scams, and more.

Video
Financial Services | Customer Experience | Omni-Channel Delivery | Customer Engagement

Expanding Customer Engagement Success

Watch this short video to learn how to impact results through effective customer engagement.

Compliance Bulletin
Financial Services | Compliance

Compliance Support Bulletin – January 2024

Topics of interest include: FinCEN considering revising Beneficial Ownership reporting and more.

Resources
Financial Services | Fraud & AML | Risk and Fraud

Securing Your Instant Payments Against Instant Fraud

Markets worldwide are moving toward faster payments based on demand from consumers and businesses for immediate funds availability. Learn how financial institutions can protect themselves from instant payment fraud.

Resources
Financial Services | Fraud & AML | Risk and Fraud

OASIS and AFS TrueChecks

OASIS integration with Advanced Financial Solutions (AFS) TrueChecks combines “just-in-time” check, account, depository, and context information processed by OASIS with the check and account information shared across U.S. FIs in...

Compliance Bulletin
Financial Services | Compliance

Compliance Support Bulletin – April 2024

Topics of interest include: Capital requirements for large banks and more.

Resources
Healthcare | Behavioral Health Utilization Review | Utilization Review

Improving Utilization Review Economics

Automation can streamline the utilization review process to reduce labor, cost, and uncompensated stays. Read about how to improve the behavioral health revenue model.

Resources
Healthcare | Behavioral Health Utilization Review | Utilization Review

Improving Utilization Review Workflow Efficiency

Insurance reimbursement is a time-sensitive, complex workflow problem that must bring a large amount of data together from multiple sources. Read about how automating workflow can improve patient care by...

Resources
Healthcare | EMPI | Patient Identity Matching

EMPI Overview

Up to 33 percent of all denied claims are associated with inaccurate patient identity, which costs the average hospital $1.5 million each year. Resolving these identity issues is costly. In...

Resources
Healthcare | EMPI | Patient Identity Matching

Entity Match and Resolution EMPI

Download the Entity Matching & Resolution EMPI solution brief to learn how ARGO’s service can help your organization improve healthcare performance and accurately match patient records.

Resources
Healthcare | EMPI | Patient Identity Matching

Duplicate Prevention

Duplicate records may cause financial and clinical issues, including treating patients incorrectly due to misinformation, repeating tests resulting in higher costs, and providing incorrect claims information to insurance companies. Learn...

Resources
Healthcare | EMPI | Patient Identity Matching

Data Profile Analysis Service

Download the Data Profile Analysis Service solution brief to learn how ARGO’s service can help your organization dramatically reduce patient index duplicate rates.

Resources
Healthcare | Behavioral Health Utilization Review | Utilization Review

Boosting Utilization Review Effectiveness through Automation

Best utilization review practices achieve a disciplined earned revenue model that maximizes the insurance reimbursement patients deserve and are entitled to. Learn how CareChain automation can optimize workflow and improve...

Video
Healthcare | Behavioral Health Utilization Review | Utilization Review

Improving Utilization Review Workflow Efficiency

Behavioral Health CareChain targets the utilization review process making it easier to manage. It maximizes insurance reimbursement to improve patient care for those who would benefit from a longer stay...

Resources
Healthcare | Behavioral Health Utilization Review | Utilization Review

Behavioral Health CareChain Implementation and Support

BH CareChain implementation and support optimize resource usage and time to readiness. Our time-proven model ensures compliance, operational reliability, and maximized usage value.

Video
Healthcare | Behavioral Health Utilization Review | Utilization Review | Recent Insights

What does a successful Utilization Review mean to you?

Automated chart auditing ensures documentation is completed on time, improving the quality of care, reducing the burden on staff, and lowering labor costs. Give your organization all the tools it...

Resources
Healthcare | Behavioral Health Utilization Review | Utilization Review | Analytics

Role of Analytics in Behavioral Health Utilization Review

Employing technology and analytics for behavioral health UR benefits the facility by establishing and preparing the UR nurse with the information needed for UR calls, reducing the chance of premature...

News
Healthcare | Behavioral Health Utilization Review | Utilization Review

Optimizing Utilization Review with Automation Technology

“BH CareChain delivers a concise scoring model, summary, and relevant chart documents to help a UR reviewer quantify every patient case.” Read the full article in CIO Review magazine.

Resources
Healthcare | Behavioral Health Utilization Review | Utilization Review

Improving BH UR Process Performance Through Software Automation

BH CareChain automation improves workflow efficiency, reduces denials, and increases staff retention for Behavioral Health facilities. Learn more.