ARGO Announces Transactional Volume, Server Uptime Milestones for Early Detection Monitoring Service (EDMS) Users
Richardson, Texas – September 4, 2019 – ARGO, the leading provider of high-value technology and analytical-sciences software for the financial services and healthcare industries, announced that it is now monitoring and analyzing more than 79 million transactional requests per day (or, 1,800 per second) through its Early Detection Monitoring Service (EDMS).
EDMS is leveraged by ARGO customers in both the banking and healthcare industries to proactively detect and address potential issues within mission-critical operations before they occur. The service performs real-time monitoring on more than 250 operational metrics to predict and eliminate issues that could lead to outages; provide users with direct access to diagnostic data; isolate and resolve short-term and long-term issues along with problematic server processes; and provide reporting data for trend analysis and peer comparisons.
In 2018 alone, the ARGO EDMS was used to monitor more than 100,000 desktops nationally and successfully prevented more than 240,000 hours of desktop outages and lost productivity for organizations using the service. As a result, ARGO customers experienced 99.989 percent uptime availability in their middle-tier servers.
“As banking and healthcare organizations continue to add new technologies to their infrastructures, it creates new levels of complexity that can lead to unforeseen issues, causing outages or interruptions in service that can adversely affect both operational efficiency and the experience of patients and customers,” said Todd Robertson, Senior Vice President, ARGO. “EDMS was designed specifically to address this problem and provides a proven way for organizations to more proactively monitor their operations and ensure maximum reliability and uptime.”
For more information about ARGO’s banking solutions, please visit the solutions webpage.
Founded in 1980, ARGO develops, installs and supports high-value technology and analytical-sciences software for the financial services and healthcare industries. ARGO currently works with nearly 300 banking customers in all financial services sectors including six of the top 10 banks, and non-bank financial services lenders as well as provides solutions for a leading-edge health care information exchange and major health care providers.