When Covid-19 and Customer Experience Collide: Bankadelic Podcast2020-08-19T15:08:10-05:00
When Covid-19 and Customer Experience Collide: Bankadelic Podcast
If 2019’s most talked-about subject in banking was customer experience, this year it’s been the coronavirus, far and away. Todd Robertson, ARGO’s Senior Vice President of Business Development, explains how the last few months of explosive digital growth have created more opportunities than ever to enhance physical customer experiences that aren’t available as they once were.
After amassing 125K listens as host of my previous banking podcast, I’m on my own and taking the game to a new level. Award-winning journalist, Pulitzer Prize finalist, composer and performer of all the Bankadelic music … pizza fanatic.