First National Bank Demonstrates Commitment to Customer Experience, Security2019-12-17T15:57:52-06:00
First National Bank Demonstrates Commitment to Customer Experience, Security with Full Suite of Retail Banking Technology from ARGO
Richardson, Texas – June 19, 2019 –ARGO, the leading provider of high-value technology and analytical-sciences software for the financial services and healthcare industries, announced that Pittsburgh, PA-based First National Bank, the largest subsidiary of F.N.B. Corporation (NYSE: FNB), has selected its suite of retail banking technology to support a secure, convenient, seamless customer experience across multiple channels. To achieve this, FNB will implement:
OmniTouch to provide a collaborative, cross-channel workflow to meet customers’ needs through a more personalized banking experience;
Paperless Processing to eliminate manual document printing and handling, significantly streamlining the documentation process through a fully digital method;
OASISTM (Optimized Assessment of Suspicious Items) provides another layer of security to proactively manage fraud through a single, integrated workflow, protecting FNB from regulatory risks, reputational risks and financial losses; and,
Teller Payments for item capture at the teller counter with real-time fraud detection and faster exchange and posting for customers.
“First National Bank selected ARGO because they have a proven track record of being innovative and providing investment longevity for their solutions,” said Mark Quinlan, Chief Information Officer for FNB. Sam Kirsch, FNB’s Chief Digital Officer, added: “ARGO supports our ‘Clicks to Bricks’ strategy which brings additional technology and convenience to our physical locations. The resulting efficiency enables our branch and Call Center personnel to focus on consultative discussions rather than routine transactions.”
“By investing in ARGO’s full suite of solutions, including OmniTouch, Teller Payments, Paperless Processing and OASIS, FNB is well positioned to increase operational efficiencies, mitigate fraud and enhance the customer experience, whether in the branch, online or mobile environments,” said Todd Robertson, Senior Vice President, ARGO.
For more information about ARGO’s banking solutions, please visit the solutions webpage.
About First National Bank of Pennsylvania
First National Bank of Pennsylvania, the largest subsidiary of F.N.B. Corporation (NYSE: FNB), has approximately 380 full-service locations in Pennsylvania, Ohio, Maryland, West Virginia, North Carolina and South Carolina. In addition to a comprehensive suite of traditional banking products and services, the Bank also provides a full range of online and mobile banking solutions for consumer and business clients. First National Bank has been recognized repeatedly as a best place to work in Pittsburgh, Pennsylvania, its headquarters city.
About F.N.B. Corporation
F.N.B. Corporation (NYSE: FNB), headquartered in Pittsburgh, Pennsylvania, is a diversified financial services company operating in seven states and the District of Columbia. FNB’s market coverage spans several major metropolitan areas including: Pittsburgh, Pennsylvania; Baltimore, Maryland; Cleveland, Ohio; Washington, D.C.; and Charlotte, Raleigh, Durham and the Piedmont Triad (Winston-Salem, Greensboro and High Point) in North Carolina. The Company has total assets of nearly $34 billion and approximately 380 banking offices throughout Pennsylvania, Ohio, Maryland, West Virginia, North Carolina and South Carolina.
FNB provides a full range of commercial banking, consumer banking and wealth management solutions through its subsidiary network which is led by its largest affiliate, First National Bank of Pennsylvania, founded in 1864. Commercial banking solutions include corporate banking, small business banking, investment real estate financing, government banking, business credit, capital markets and lease financing. The consumer banking segment provides a full line of consumer banking products and services, including deposit products, mortgage lending, consumer lending and a complete suite of mobile and online banking services. FNB’s wealth management services include asset management, private banking and insurance.
The common stock of F.N.B. Corporation trades on the New York Stock Exchange under the symbol “FNB” and is included in Standard & Poor’s MidCap 400 Index with the Global Industry Classification Standard (GICS) Regional Banks Sub-Industry Index. Customers, shareholders and investors can learn more about this regional financial institution by visiting the F.N.B. Corporation website at www.fnbcorporation.com.
Founded in 1980, ARGO develops, installs and supports high-value technology and analytical-sciences software for the financial services and healthcare industries. ARGO currently works with nearly 300 banking customers in all financial services sectors including six of the top 10 banks, and non-bank financial services lenders as well as provides solutions for a leading-edge health care information exchange and major health care providers.