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Defining “Digital” as a Strategic Competitive Advantage

Strategic definitions place “digital” as a competitive differentiator engaging consumers [...]

By |2023-07-10T14:41:39+00:00June 26, 2023|Financial Services, Customer Delivery, Omni-Channel Delivery, Recent Insights|Comments Off on Defining “Digital” as a Strategic Competitive Advantage

A Tactical Approach to Check Fraud Will Not Work – BAI Article

Security can be bolstered by an automated solution that combines [...]

By |2023-07-10T14:41:37+00:00April 21, 2023|Recent Insights, Financial Services, Fraud & AML, Risk and Fraud|Comments Off on A Tactical Approach to Check Fraud Will Not Work – BAI Article

What does a successful Utilization Review mean to you?

Automated chart auditing ensures documentation is completed on time, improving [...]

By |2023-07-10T14:41:32+00:00February 23, 2023|Healthcare, Behavioral Health Utilization Review, Utilization Review, Recent Insights|Comments Off on What does a successful Utilization Review mean to you?

Driving Customer Experience in Financial Services

Key takeaways from a recent Financial Brand Forum conference and [...]

By |2023-07-11T17:59:38+00:00February 9, 2023|Recent Insights, Financial Services, Customer Experience, Omni-Channel Delivery|Comments Off on Driving Customer Experience in Financial Services

Automating Consumer Lending Across Omni Delivery Channels

Customers expect convenient access and simplicity when attempting to complete [...]

By |2023-10-03T16:29:27+00:00December 9, 2022|Lending, Financial Services, Fulfillment, Retail Lending, Recent Insights|Comments Off on Automating Consumer Lending Across Omni Delivery Channels
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