Flexible Behavioral Health UR Staffing Options for Performance and Satisfaction
Finding the right staffing model is critical to the efficiency and success of any healthcare organization. Each facility has unique needs, patient populations, and operational challenges, so there is no one-size-fits-all approach. BHCC allows facilities to ensure that teams are appropriately sized, roles are clearly defined, and resources are allocated effectively, helping to maintain high-quality patient care while reducing bottlenecks and inefficiencies.
Because every organization is different, flexibility is key. What works for one facility or organization may not work for another, and needs can change over time as patient volumes fluctuate or new services are introduced. BHCC allows facilities to streamline workflows and communication to allow for the adoption of staffing models tailored to specific operational goals. By doing so, facilities can optimize workflow, maximize productivity, and ensure that every team member is positioned to contribute where they are needed most.
This adaptability drives operational performance and supports staff satisfaction and retention, creating an effective and engaged workforce.
Supported Organizational Models
BHCC offers flexibility to accommodate institutions of all sizes and configurations of care.
Unit-Based (Decentralized)
Each unit performs its own UR with one or more UR staff. The UR staff is usually physically located in the same facility as the patients being reviewed. UR staff perform their duties for a specific unit, with access to patients for whom they conduct reviews.
Regional
UR staff perform tasks for units across multiple facilities. One or more UR staff members may share responsibilities for units that physically practice in multiple cities. This model offers cost savings regarding physical work location since the UR staff would not be required to be on-site.
Centralized
One or more UR staff members may share workflow across an entire system. Some organizations have chosen to move their workflow process off the unit. One off-site location is cheaper to maintain than multiple hospital-based offices with premium costs. Instead of being a component of the clinical staff’s workflow, utilization reviewers focus specifically on the UR process. This creates greater efficiency by allowing patient-facing clinicians more time to focus on patient care.
Specialized
UR staff assigned to units based on the level of care (LOC), demographics, specialty (such as geropsychiatry or adolescent care), or other institutional criteria. For example, a staff member might cover an entire region, part of another region, a specific specialty, or a portion of a specialty. Having a skilled and dedicated person for each specialty means that all locations benefit from an expert securing approvals for these areas.
BHCC Drives Results!
Unlock better patient outcomes, stronger partnerships, and a more satisfied team with BHCC, designed to streamline your UR process. By combining the right staffing model with BHCC , your organization can reduce readmissions, improved patient care, and drive sustainable growth – while also capturing revenue, improving bed occupancy, and boosting your bottom line.
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