Automate Your Lending Process
Automate the lending process to prospect, originate, underwrite, process, and close retail loans. Improve efficiency, reduce costs, enforce compliance, and lower risk. Provide a seamless start, save, and resume across channels throughout the lending process. Channels include digital self-service and staff assistance through the branch or contact center.
Learn more: Omni-Channel Delivery
Lending in a Digital World
Customers expect easy access and a simple process when completing a loan application online or with staff help. Your FI can expand revenue, increase governance, manage risk, improve productivity, and enhance your customers’ experience. Watch this short video to learn how!
Reduce Risk and Increase Efficiency with Automated Underwriting
Use an intuitive system that prefills data and offers guidance based on decision and rules engine results. Review and approve decision options, including counter-offers or up-sell options. Evaluate each option based on business rules and policies to find the best option to meet a customer’s needs while reducing risk.
Monitor Workflow and In-Flight Deals
Monitor the entire loan process in real time, identify bottlenecks, and drill down into specific units of work to find root causes. Track the status of loan applications against service-level agreements (SLAs) and receive alerts for those nearing or past defined terms. View in-flight deals by channel, loan type, teams, and staff member accountable for work tasks.
Governance, Risk, and Compliance
Establish a consistent process and enforce rules, policies, and guidelines throughout the loan process. Trigger policy and compliance exceptions and reduce audit and compliance issues.
Track Results and Trends
Use key performance indicators (KPIs) to pinpoint root causes and trends. Track key activities in the loan process and evaluate trends and risks in real time. Monitor actual performance based on recent periods, plans, and goals. Dashboards equip the banker to analyze, research, identify, and take prompt action.
Do Retail Lending Right
FIs gain a competitive advantage by processing loans in an Omni-channel world. The solution provides seamless origination, decisioning, processing, and closing for all types of consumer loans. It improves efficiency and streamlines customer-to-banker collaboration. The system helps the bank meet customer needs with a seamless lending experience.
