Retail Lending

Increasing revenue, efficiency, and customer satisfaction while minimizing risk.

Omnichannel lending connects digital self-service with branch and contact center agents

Do Retail Lending Right

Financial institutions gain a competitive advantage by delivering lending experiences in an omnichannel world. The solution enables seamless origination, decisioning, processing, and closing across all consumer loan types. It enhances efficiency and enables real-time collaboration between customers and bankers, delivering a more connected and responsive lending experience.

  • Deliver end-to-end lending
  • Unify fragmented systems
  • Enable real-time decisions
  • Drive customer growth and retention
  • Embed compliance across workflows
  • Standardized processes and controls
  • Eliminate manual friction with automation
  • Accelerate time-to-market
  • Enable real-time collaboration
  • Strengthen risk with data-driven insights
  • Unlock actionable performance insights
Consumer loan origination software supporting secured and unsecured loans across 29 collateral types.
The retail lending process from application and underwriting to booking and funding

Automate Your Retail Lending Process

Automate the lending process to prospect, originate, underwrite, process, and close retail loans. Improve efficiency, reduce costs, enforce compliance, and lower risk. ARGO’s consumer loan origination software provides a seamless start, save, and resume across channels throughout the lending process. Deliver a true omnichannel lending experience that allows applicants to transition from mobile research to a branch appointment without rekeying data. Channels include digital self-service and staff assistance through the branch or contact center.

Originate secured and unsecured installment loans, lines of credit, and credit cards, which include home equity loans, HELOCs, and construction to permanent.

  • Accounts receivable
  • Aircraft
  • Assignment of contract
  • Bonds
  • Brokerage accounts
  • Business assets
  • Certificates of deposit
  • Crops and timber
  • Equipment
  • Goods, furniture, and fixtures
  • Inventory
  • Letter of credit
  • Life insurance
  • Livestock
  • Manufactured housing
  • Motorcycles
  • Mutual funds
  • Natural resource rights
  • Notes receivable
  • Rolling stock and vehicle
  • Savings
  • Stock
  • Trust agreement
  • Vehicles
  • Watercraft
  • Real estate
  • Commercial real estate
  • Manufactured housing with land

Reduce Risk and Increase Efficiency with Automated Underwriting

Our embedded ecosystem automates real-time credit analysis through autonomous credit decisioning, evaluating ratios, credit scores, and policy adherence in seconds. The intuitive interface pre-fills data and provides actionable guidance, enabling users to review and approve decisions while minimizing risk and meeting customer needs.

  • Customer identification, authentication
  • Risk scoring
  • Automated credit risk analysis
  • Risk based pricing
  • Fraud prevention
  • Automated decisioning
  • Operational reliability
  • Regulatory compliance
Automated credit risk analysis engine evaluating application data and external credit bureau reports.

Monitor Workflow and In-Flight Deals

Gain real-time visibility across the entire loan process, monitor workflow progress, and uncover actionable insights at every stage. Track loan application status against SLAs and receive timely alerts to ensure smooth execution. View in-flight deals by channel, loan type, team, and staff member to optimize performance and drive efficient outcomes.

Governance, Risk, and Compliance

Establish a consistent, policy-driven process across the loan lifecycle, ensuring adherence to rules, guidelines, and regulatory requirements. Proactively surface exceptions and streamline compliance management to minimize risk and support audit readiness.

Track Results and Trends

Key performance indicators (KPIs) provide real-time visibility into trends, performance, and opportunities across the loan process. Track key activities, evaluate risks, and monitor outcomes against plans and goals. Dashboards equip bankers to analyze, research, and act quickly, enabling data-driven decisions that optimize performance and enhance customer experience.

Lending in a Digital World

Customers expect easy access and a simple process when completing a loan application online or with staff help. Your FI can expand revenue, increase governance, manage risk, improve productivity, and enhance your customers’ experience. Watch this short video to learn how!

Resources

Product

Business Lending

Who We Serve

Lending Operations

Downloadable Brief

Modernizing Retail Lending