Solutions

Accelerate innovation and technology to improve mission-critical business processes for financial services and healthcare organizations.

Financial Services Products

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Omni-Channel Delivery

Engaging, acquiring, and retaining customers with a customer-centric solution in an omni-channel world.

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Retail Lending

Consumer and business loans at
any time through any channel.

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Business Lending

Reducing time, paper, errors, and complexity.

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Teller Payments Fraud

Solving front-counter fraud with online, real-time detection and prevention.

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Fraud & AML

Reducing fraud loss and staff costs while improving customer experience.

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Treasury Services

Protecting business customers from fraud loss.

Healthcare Products

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Behavioral Health Utilization Review

Automating Utilization Review to maximize insurance reimbursement.

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Patient Identity Matching

Improving patient safety and reducing costs by preventing duplicate records.

Insights

How can you use technology to improve customer and patient experience, expand revenue, and reduce risk? Check out our library for perspectives and solutions.

Resources
Financial Services | Customer Delivery | Omni-Channel Delivery | Recent Insights

Connects Digital Strategy

Strategic definitions place “digital” as a competitive differentiator. Learn how Connects Digital deploys a holistic consumer-centric strategy to achieve a competitive advantage.

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Customer Engagement | Recent Insights

Innovation Drives CE Best Practices

Key takeaways from the 2024 Financial Brand Forum conference and a strategy for expanding customer engagement success.

Resources
Financial Services | Customer Delivery | Omni-Channel Delivery | Recent Insights

Defining “Digital” as a Strategic Competitive Advantage

Strategic definitions place “digital” as a competitive differentiator engaging consumers early in the customer journey, providing a market advantage by detecting needs, advising on financial planning, servicing customers in their...

News
Financial Services | Fraud & AML | Risk and Fraud | Recent Insights

A Tactical Approach to Check Fraud Will Not Work – BAI Article

Security can be bolstered by an automated solution that combines transaction analysis, check stock validation, and signature verification.

Video
Healthcare | Behavioral Health Utilization Review | Utilization Review | Recent Insights

What does a successful Utilization Review mean to you?

Automated chart auditing ensures documentation is completed on time, improving the quality of care, reducing the burden on staff, and lowering labor costs. Give your organization all the tools it...

Resources
Financial Services | Customer Experience | Omni-Channel Delivery | Recent Insights

Driving Customer Experience in Financial Services

Key takeaways from a recent Financial Brand Forum conference and a three-step strategy model for affecting CX outcomes.