Mitigate Customer Identity Risk

Digital channels provide self-service, giving consumers the three things they want: choice, convenience, and empowerment. But customer identity and fraud risk present a challenge to the FI.

Consumers want to use digital and staff channels to manage their finances and meet their goals. That means FIs need a strategy to serve these needs and address risk. ARGO solutions reduce identity risk by using 3rd-party services and FI data sources to identify, authenticate, and verify each customer. Connects measures risk based on information matching, ID authenticity and validity, and location-based risk factors. It also improves CX with data collection accelerators like ID scans, reducing friction.

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