Solution: Omni-channel Delivery
Introducing ARGO Connects
Your financial environment is changing. Do you wonder how to:
Be more competitive in a digital world
Add value in all stages of the customer journey
Acquire more deposit and lending customers
Expand your delivery capability across channels
Balance your use of staff and automation
Be more relevant to your customers
Manage risk
What if you could meet these challenges while optimizing revenue, improving operational efficiency, and reducing cost?
Lead generation detects and engages customers based on their needs.
Detect visitor presence and website navigation
Measure their activity and quantify intent
Capture data to engage them sooner
Influence their decisions with intelligent responses
Balance the use of staff and digital resources
Customer Engagement improves customer experience throughout the customer journey.
Listen to customer needs
Respond with timely and relevant help
Engage both proactively and reactively
Retain information for enterprise-wide use
Omni Fulfillment empowers customers across channels.
Speed up the application process
Improve the capture of data
Reduce paper waste and inefficiency
Automate application decisions
Increase revenue
Reduce risk
Risk Management prevents loss.
Authenticate and verify customer identification
Reduce the risk of abandonments
Manage credit risk to align with your policy
Reduce transactional risk
Predict and reduce customer attrition
Meet compliance and regulatory demands
With decades of experience and elevated R&D spend driving a digital transformation business model, the ARGO Connects solution achieves these objectives:
Engaging customers earlier in the customer journey through migration from a passive website to a proactive detection
Advancing customer engagement around needs
Achieving Omni delivery for improved customer experience, better cost efficiency, better utilization of human assets in the branch/contact center, and improved deposit/lending fulfillment